If you are experiencing issues with web login or the website, first try logging out and logging back in. Additionally, the technical team suggests the following troubleshooting steps:
- Switch Your Browser or Use a Private Window: Certain browsers may not support all website features. Try a different browser or open a private/Incognito window and access the website.
- Clear Your Browser Cache: Clearing your browser cache can often resolve loading or formatting issues. Clear your browser cache on your mobile or PC and try accessing the website again.
- Try a Different Device: If possible, try accessing the website from another device to help determine if the issue is device-specific.
If the problem persists, you can send a screenshot of the issue and the URL of the page you are trying to access to TLCSupport@tergar.org for further assistance.
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