How do I change my password?

Modified on Mon, 2 Nov at 2:18 PM

You can change your password from your account profile if you can log in. If you can't, you can reset it from the log-in page.


If you can log in

  1. Log in to your account at profile.tergar.org/user/profile.
  2. Change your password in Security Settings.


If you can't log in or forgot your password

  1. Click Forgot your password? on the log-in page.
  2. Enter the email address you registered with. It must be the same one.
  3. Check your inbox, and your spam or promotions folder, for the reset email. It usually arrives within a few minutes.
  4. Use the link within 60 minutes. If it has expired, request a new one.

If the email doesn't arrive, see Can't reset your password? You may have signed up with Google or Apple, or submit a ticket.


If you use Continue With Google or Continue With Apple

Your password can't be changed through Tergar. Change it in your Google or Apple account.


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Still have questions? Submit a ticket and our team will be happy to help.

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